Welcome to Highend Dresses. These Terms and Conditions govern your use of our website (www.highenddresses.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Brand Philosophy

Highend Dresses curates premium occasionwear and beachwear for discerning clients who appreciate meticulous craftsmanship and refined aesthetics. Our collections feature:

  • Hand-selected fabrics and couture-inspired details
  • Figure-enhancing silhouettes (bodycon, corset, and A-line designs)
  • Trend-forward separates and coordinated sets
  • European-cut swimwear and resort wear

2. User Obligations

By using our site, you agree to:

  • Provide accurate account and payment information
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, or resell our products without authorization
  • Respect all intellectual property rights
  • Be responsible for maintaining the confidentiality of your account

3. Product Information

Colour Accuracy:

We make every effort to display product colours accurately, but monitor settings may affect appearance. For precise colour matching, please request fabric swatches via our concierge service.

Sizing:

Our sizing follows European measurements. Detailed size charts are provided for each product. For custom-fit items (corsets, bodysuits), we recommend consulting our stylists at [email protected] before ordering.

4. Order Process

Order Confirmation: Your order is confirmed when you receive an email acknowledgment. This constitutes our acceptance of your offer to purchase.

Order Changes: Requests to modify orders must be made within 2 hours of placement by contacting our concierge with “URGENT ORDER REVISION” in the subject line.

5. Payment Terms

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Important:

  • All prices are in GBP (£) and inclusive of VAT where applicable
  • International customers may be subject to customs duties (your responsibility)
  • We reserve the right to refuse suspicious transactions

6. Shipping Policy

Processing Time: 1-2 business days (excluding weekends/holidays)

Shipping Options:

  • Standard Shipping (£12.95): DHL/FedEx – 10-15 business days after dispatch
  • Free Shipping: EMS – 15-25 business days after dispatch (orders over £50)

Note:

  • We cannot ship to certain Asian countries or remote locations
  • Signature may be required for delivery

7. Returns & Exchanges

Eligibility:

  • 15-day return window from delivery date
  • Items must be unworn, unwashed, with tags attached
  • Original packaging required

Non-Returnable Items:

  • Swimwear (bikini tops/bottoms)
  • Bodysuits
  • Corset items with boning

Process: Email [email protected] with your return request. Return shipping is at customer’s expense to:

Highend Dresses Returns
71 Ivegate
Bradford, GB BD5H 6HQ

8. Intellectual Property

All content on this site (designs, photographs, copy) is the exclusive property of Highend Dresses and protected by international copyright laws. Unauthorized use may result in legal action.

9. Liability Limitations

Highend Dresses shall not be liable for:

  • Delays caused by customs processing
  • Incorrect care resulting in product damage
  • Minor colour variations from digital displays
  • Events beyond our reasonable control (natural disasters, etc.)

10. Privacy & Data Protection

We handle your personal data in accordance with GDPR. Our complete Privacy Policy is available [insert link].

11. Governing Law

These terms shall be governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.

12. Contact Information

For questions regarding these Terms:

Email: [email protected]
Postal: 71 Ivegate, Bradford, GB BD5H 6HQ

Highend Dresses reserves the right to update these terms at any time. Continued use of the site constitutes acceptance of any modifications.